Investigating Digital Crime and Computer Misuse

Our digital forensic experts will help you recover lost data, investigate breaches and support your disciplinary or legal activities producing readily usable, clear, meaningful and legally acceptable reports.

Arcanum is committed to providing excellent Digital Forensic services to our clients. We identify, recover, investigate, and interpret data which is delivered in a readily viewable format for your assessment.

The forensic team has supported public and private sector clients through corporate, civil, and criminal investigations. Through specialist forensic software, and validated procedures, Arcanum Digital Forensics can examine a wide variety of digital media.

View our Case Studies

Computer Analysis - Data Theft

A private organisation contacted Arcanum to perform forensic analysis on a computer system to determine which data had been stolen by a former employee. Using internet network traffic monitoring the business identified that one of their users had uploaded several emails in Personal Storage Table (PST) file format to their personal Network Attached Storage (NAS) device. An initial investigation by their inhouse team had segregated and imaged the computer system and identified which PST files had been uploaded. Assistance was required in the review of what these files contained including running Optical Character Recognition (OCR) on files and searching. Due to the sensitive nature of the material potentially stored in the PST files all work was required to be carried out on the customer’s site.

The business initially supplied over 10,000 search terms which Arcanum processed by deduplicating and adding regular expressions to create a set of approximately 6,500 search terms.

Outcome: An Arcanum Digital Forensics Technician attended the business site with an analysis machine with a clean hard drive installed. The image of the computer system was reviewed and the PST files in question identified, this was confirmed with the customer and a new image created containing only these PST files.

Reports were provided to client highlighting search hits which allowed them to fulfil their disclose requirements. 

Mobile Phone Analysis - Revenge Porn

Arcanum was the independent third-party investigator for a criminal investigation conducted by a police force. It was suspected that the defendant had shared confidential sexually explicit images and videos of his partner via Snapchat. Extensive forensic analysis was conducted on digital data that was extracted from a mobile telephone. Various digital evidence sources such as Photos, Calls, Messages, Emails, Instagram, SnapChat, Geo Location and mobile logs were analysed.

Outcome: Arcanum was able to find key evidence which had previously not been discovered, which assisted in providing a timeline of events concerning the said images and videos.

CCTV Analysis - Private Investigation

Arcanum supported a private investigation, where an umbrella company was subject to a liquidation order; this required the closure of the business and the redistribution of assets. Approximately 50 devices were seized, along with a CCTV system during an on-site seizure that contained valuable evidence. The CCTV system was brought back to Arcanum’s laboratory and footage was extracted with over 1,000 clips provided to the customer.

Outcome: This evidence was crucial for the investigation which helped identify the owner escaping the business premises from a backdoor upon the arrival of the liquidation team. Further incriminating business activities captured via CCTV provided crucial evidence in the case.

On-site Seizure - Fraud Investigation

Arcanum assisted a joint investigation with a liquidation company and HMRC. This involved a civil search order and liquidation of a company who were suspected of large-scale fraudulent activity. The order allowed Arcanum’s team to attend the defendant’s business and residential address in order to forensically acquire and seize digital equipment containing significant digital data.

Arcanum’s team had to triage data first to avoid copying personal data outside what was permitted in the civil injunction.  The team that attended the residential premises could not seize devices and therefore spent approx. Capture and preservation of mobile telephones listed on a civil injunction are particularly difficult, as personal data cannot be captured from the device. Therefore, the phone was thoroughly examined so that business-related data was solely extracted. A significant chat was found to be stored within the Cloud which required Arcanum to perform a Cloud collection as well as the extraction within strict time constraints.

During examination, various search terms provided by the customer were run over the extracted data with resulting hits provided in respective reports.

Outcome: Arcanum were able to examine numerous devices on-site and provide all the acquired data within 2 weeks. As with all Arcanum cases, a written report of the highest standard was produced. Digital reports were provided to the customer for review which would contain crucial evidence.

Sat Nav Analysis - Illegal Tobacco Investigation

A satellite navigation system was seized by a local authority in the UK from a vehicle containing a large quantity of illegal tobacco. The Arcanum forensics team was engaged to carry out data extraction and analysis of the seized equipment. The team recovered recent locations that the user might have visited and were able to determine the user configured route settings such as recently visited locations, favourite destinations and saved routes.

Outcome: The analysis of the recovered data identified locations of interest, which served as key evidence in the case. The device data was provided in a user-friendly Excel spreadsheet, alongside a detailed examination report.

CCTV - Evidence Extraction

A local authority in the UK wanted to prosecute a seller of counterfeit tobacco.  Arcanum was engaged to carry out CCTV footage extraction, using a stringent process to support the investigation.

Outcome: The CCTV evidence produced proved crucial to facilitate a successful prosecution.

Phone & Computer Analysis - Call Centre Fraud

A Business in South Wales was making made sales calls throughout the UK claiming to be Sky TV or mobile telephone service providers renewing insurance policies. The team recovered data, including deleted call recordings, and were also able to identify the location from which the company’s IT consultant accessed and attempted to delete data from servers during the early stages of the warrant.

Outcome: Eight defendants were sentenced to a total of 23 years imprisonment.

Computer Analysis - Corporate Employee Investigations

The team has supported internal investigations on on corporate employees. Our digital forensics experts investigated any computer misuse, property theft and subsequent re-sale, IP theft, fraud, use of corporate resources to run private businesses, harassment, malware incidents, inappropriate use of social media etc.

Computer Analysis - Bogus Escort Agency

A Spanish based business recruited UK nationals to an escort agency for which a registration fee was required. However, no work ever emerged. The Arcanum team supported a number of warrant executions on behalf of a local authority in South East England.  They examined computers recovered from UK based components of the fraud including telecoms providers, money launderers and payment service providers.

Outcome: The operator of the fraud was sentenced to seven and a half years imprisonment with others involved sentenced to between two and six and a half years.

Our team of expert analysts can examine computers, servers, mobile telephones, tablets, sat-navs, CCTV systems and legacy storage systems such as floppy discs and digital media of almost every kind.

We are experienced in supporting investigations into fraud, consumer focused crime, workplace accidents, employee computer misuse, computer and network compromise and more. The team can also identify and capture online evidence from websites and social networking. Our forensic department is expert in recovering evidence, processing and analyzing the data whilst ensuring that evidence extracted is preserved in its original format to be admissible in a court of law.
Graphic representation of a CCTV camera, investigated by Digital Forensics experts
Recovery of Lost or Hidden Data
Security Breach Investigation
Preservation of Evidence
Examination of Data Storage Devices & Digital Media
Legally Acceptable Forensic Reports
Expert Advice in Court

We’re trusted by our customers.

You can trust us too.

“LB Tower Hamlets Trading Standards have used Arcanum’s services on a number of occasions for phones, tablets and hard drives. We have received professional encrypted reports and Arcanum have always been happy to provide follow up support.”

Trading Standards,
London Borough of Tower Hamlets

“Their reports on their findings are always comprehensive and detailed, and they strive to explain how the equipment has been used in connection with the offences under investigation rather than merely providing a disc full of extracted files.

We would recommend Arcanum Digital Forensics to other Trading Standards and Organisations requiring Digital Forensic expertise.”

Trading Standards,
Bristol City Council

“Expert witness evidence of a high standard has assisted us to secure convictions in a range of Trading Standards cases including illegal call centre operators, suppliers of counterfeit goods and in respect of the supply of unsafe products ranging from motor vehicles to domestic portable appliances and toys.”

Trading Standards,
Swansea City Council

Get started today and make your business secure

Whatever your Digital Forensics problems or requirements, Arcanum Digital Forensics can help. We are centrally located and have Clients across the UK. To speak with one of our Digital Forensic experts please contact:

Tel: 02922 784452


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